13 November 2019


16 November 2019


Book direct & receive: Best Rate Guarantee, Exclusive Room Upgrades

Best Rate Guarantee Program

Should you find a lower rate on anywhere online, we will match it and give you a further 5% discount.

Here’s how it work.

  1. Book reservation via
  2. Submit a claim within 24 hours of your booking here.
  3. Within 48 hours we will contact you to confirm that the price you've found meets all of our Best Online Rate Guarantee policy


Best Online Rate Guarantee Policy

Rate you find HAS TO BE

  • Claim has to be submit with 24 Hours after the booking on
  • Same arrival and departure date
  • Same room type
  • Same cancellation policies, terms or conditions for the booking
  • Same number of the guest(s)
  • Same amenities
  • Has to be a publicly available rate


Rate you find CANNOT BE

  • Cannot be 48 hours before arrival
  • The percentage difference is 1% or less
  • Member offer or qualified discount
  • International website
  • Shows in different currency
  • Does not apply to group rate, corporate negotiated rate
  • Not applicable to stays longer than 14 nights
  • Not applicable to Rates that are lower than direct rates due to the application of a cashback or discount applied by the website directly

Personal Information
Rate Details
Competing Rate Details

Please click the "Upload Screenshot" button to search your computer and attach a screenshot of the website with the lower rate displayed.

Do not provide personal or credit card information.

405 Taylor St.
San Francisco, CA 94102
Reservations: 866.934.5978
Phone: 415.885.2500
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